Shipping policy
DELIVERY INFORMATION
At Smith Botique, we aim to make your shopping experience smooth and worry-free. Below you will find all essential details regarding how and when your order will be delivered.
Average Delivery Time
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Order processing: 1 to 3 working days
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Delivery after dispatch: 8 to 12 working days on average
Please note: Orders placed during the weekend or on Friday evening may take slightly longer to be processed.
Placing an Order
Ordering at Smith Botique is simple and secure:
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Select your product and click “Add to cart”.
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Choose the correct size or color variant and proceed to checkout.
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Fill in your shipping details accurately to ensure smooth delivery.
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Click “Continue to shipping” and review your address.
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Delivery is completely free – no minimum order required.
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Continue to payment and complete your purchase.
All payments are handled in a secure SSL-encrypted environment.
Payment Methods
We currently support the following secure payment options:
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Credit card (AMEX, Mastercard, Maestro, Visa)
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EPS
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Immediate Bank Transfer
PayPal is currently not available.
Shipping & Costs
We cover all shipping costs. Every order is delivered directly to your doorstep free of charge, regardless of order size.
To keep our pricing fair and reduce environmental impact, we collect parcels in bulk and ship them together once we reach a minimum shipping quantity. We appreciate your understanding and support for this more sustainable approach.
Important Notice
Due to ongoing global shipping conditions, occasional delays may occur. Please take this into account when placing your order. We are committed to shipping your order as quickly and efficiently as possible.
If you require urgent dispatch, please contact our team at info@smith-botique.com. We will gladly assist you with the best possible solution.